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Shipping and Returns

30-Day Money Back Guarantee
We are fully committed to a 30-Day Money Back Guarantee on Herbalife products. We believe you will be happy with your order, but if for whatever reason you are unsatisfied, please email us and we will help. Make sure that you are using the products consistently. This simple step solves the majority of issues we come across. Contact us with any questions regarding product usage or results. Please note accessories can not be returned.

All returns that qualify must have an RMA (Return Merchandise Authorization) number and be returned within 30 days from the day you received your products. To obtain refund instructions, discuss our refund policies and begin the RMA process please write to us at admin@herbaldailynutrition.com:

Include the following information in your return request:
1) Order Number
2) Items you wish to return (indicate if you would like a refund or exchange)
3) Indicate reason for the return for each product

Please note, only the product(s) will be eligible for refunds. Shipping and handling are nonrefundable, and there are no cash refunds on credit card purchases. Free gifts, free shipping and free handling fees are non-refundable on returns.

Exchanges
If an item is exchanged, new shipping and handling fees may be added and re-stocking fees may apply.

Shipping
Products paid for should arrive within 2-4 working days via DPD. All orders and shipping are managed during working hours and weekdays. We only ship to UK. We do not ship to Malta, PO Boxes or BFPO addresses. Deliveries to Jersey and Guernsey may take an additional 2-3 working days.

Backorders
On the rare occasion some of our products are unavailable right away, you will be notified there is a backorder. We do not have control over product availability at the warehouse. Your product will be sent as soon as possible, likely in its own package and delivery, and you will NOT be charged extra. Backordered items cannot be expedited or cancelled.

Payment
Full payment is made upon order of the products. You can pay with credit card or bank through a secure terminal with PayPal. Our site trusts PayPal because of its very strong security measures and PayPal member Purchase Protection.

VAT
Our prices are displayed with VAT already included. You won't find any hidden or additional fees during check out!

Changing Orders
Unfortunately it is not possible to change your order once you have placed the order and it has been paid for. Please double-check your order before submitting it. Contact us at admin@herbaldailynutrition.com as soon as possible if you need to change your order. We will do our best to change it before it ships if possible.

International Products

Our site is dedicated to the United Kingdom.